India’s TruJet to use IBS Software passenger service system

Regional Indian airline TruJet has reached an agreement to with aviation IT specialist IBS Software (IBS) for its passenger service system (PSS).

Under the agreement, IBS will deploy its complete suite of Cloud-based iFly Res solution for passenger reservations that will support the inventory, fares and ticketing functionality.

According to IBS, the new software-as-a-service based reservation solution will support an online / internet-based booking engine (IBE) for customers and businesses for online and counter check-in at all regional airports.

IBS Software executive chairman VK Mathews said: “This partnership with TruJet is significant for IBS as it heralds our entry into the Indian PSS market, until now dominated by overseas names.

“The widening footprint of our PSS solution is a true testament to the substantial investments we have made in making the solution truly world class.

“iFly Res has over the years successfully withstood stringent due diligence to emerge as the best suited PSS to meet the changing business requirements of airlines.”

iFly Res is said to be one of the world’s first PSS systems with a new distribution capability. It will manage important functions such as passenger reservations, flight control, inventory control, fares, ticketing, and departure control.

The technology will also enable the airline to manage its blocked and free-sale inventory, offer real-time operation visibility, as well as quickly make decisions to offer improved customer service and optimise costs.

Additionally, the passenger service system will enable TruJet to connect seamlessly with other partner airlines for codesharing, as well as future goods distribution.

TruJet is the first Indian airline to operate on all Ude Desh ka Aam Naagrik (UDAN) sectors that the company has secured. Launched in 2017, UDAN is the regional airport development and connectivity scheme of the Government of India to make flying affordable.