Agilent Technologies has announced that it is expanding its logistics operations to serve markets in the US, Mexico, Canada and Central America.
The Agilent Regional Logistics Center for the Americas (RLC-A) based in Memphis will function as the company’s primary American distribution center.
A critical connection within its global supply chain, Agilent will handle the distribution functions of the company in-house and has added approximately 110 employees to its local team.
Managing logistics services, such as warehousing, inventory management, order fulfillment, and distribution functions in-house will enable Agilent to further improve its level of customer service while ensuring business continuity through a more robust and flexible supply-chain network.
Agilent senior vice president Henrik Ancher-Jensen said: “Through this insourcing initiative we will have greater control over the quality of, and processes conducted, within the facility.
“Through optimization of our fulfillment processes, we aim to exceed our customers’ expectations, and improve the overall Agilent customer experience.”
In the wake of recent natural disasters and severe weather events throughout the Americas, Agilent has been proactive in taking steps to ensure continuous service to its customers, with regional warehouses around the world adding capabilities and scale to create a more flexible and robust distribution network.
“The insourced warehouse will see new mobile warehouse monitoring solutions that will enhance speed, quality, and productivity,” said Chow Woai Sheng, vice president and general manager, global supply Chain.
Agilent Technologies is a global leader in life sciences, diagnostics, and applied chemical markets. With more than 50 years of insight and innovation, Agilent instruments, software, services, solutions, and people provide trusted answers to customers’ most challenging questions.